EADA Business School, based in Barcelona and founded in 1957, is an independent, non-profit institution specializing in the education of executives and professionals. With more than 65 years of experience, we are one of Europe’s leading business schools.

We are distinguished by our practical, international, and people-centered approach, combining academic excellence with the development of strong leadership competencies.

At EADA, we foster talent with a clear purpose: to develop responsible leaders committed to sustainability and prepared to generate a positive impact on organizations and society.

Leading what matters

To fulfill our vision, we are looking for a Student Services Assistant to join our team.

As a Student Services Assistant, your main mission will be to provide administrative, organizational, and student support to academic programs, ensuring the smooth operation of academic activities and delivering an excellent experience for students and faculty, in line with EADA Business School’s quality standards.

Key Responsibilities

Student and Faculty Support

Respond to student and faculty inquiries, both in person and via email.
Monitor and support students throughout the academic year, managing incidents and scheduling individual meetings when required.
Present the logistical aspects of the program to students.
Support faculty by providing the necessary information for the delivery and follow-up of their courses.

Academic Support and Planning

Support the course registration process, session planning, and classroom booking through the academic management system (ATLAS or similar).
Enter and update schedules, sessions, and changes in the system and on the Virtual Campus.
Monitor academic incidents (schedule changes, classroom assignments, faculty substitutions, overlaps, etc.).
Ensure classrooms are properly equipped before the start of each session.

Academic Management and Assessment

Support the logistical organization of examinations.
Oversee the delivery of teaching materials (regulations, study guides, exams, books) in collaboration with the relevant departments.
Manage the receipt of graded exams and assignments, as well as the recording of grades.

Organizational Support and Events

Provide support in organizing program-related activities and events (welcome sessions, workshops, institutional events, graduations, etc.).
Collaborate on general back-office tasks and coordinate with other departments.

Requirements

Studies in Administration, Education, Tourism, Philology, or related fields.
Minimum of 1 year of experience in administrative, academic, or customer service roles.
Languages: Advanced level of English (mandatory) and Spanish. A third language will be valued.
Proficiency in Microsoft Office tools (Excel, Word, Outlook).
Experience with academic platforms or management systems (ATLAS, Moodle, ERP, CRM) will be an asset.
Strong organizational skills and attention to detail.
Ability to coordinate and manage multiple tasks simultaneously.
Strong communication skills.
Proactive approach and service orientation.
Versatility and teamwork skills.

What do we offer?

At EADA, we care about creating a professional environment where people can grow and thrive. We offer:

Occasional remote work during non-teaching periods.
Private health insurance.
Special tuition conditions and scholarships for EADA programs.
Full-time schedule of 37.5 working hours per week, promoting work-life balance.
31 days of paid vacation per year
Paid day off on your birthday.

Joining EADA means becoming part of an international academic community committed to excellence, collaboration, and meaningful impact.

We are waiting for you!